We do not offer cancellations, returns, or refunds once an order has been placed and confirmed.

However, if your item arrives damaged during transit, you may be eligible for a refund or exchange. To request this, please record a clear unboxing video starting from the sealed package, showing the damage to the product. This video must be shared with us as proof. Once verified, we will arrange a return pickup and process the refund or exchange accordingly.

Please note that we reserve the right to decline a refund or exchange request if the product is not found to be damaged as claimed.

Before placing your order, we recommend carefully reviewing all product photographs, descriptions, and dimensions to ensure the item meets your expectations. If you have any questions or need further clarification about a product, feel free to DM us anytime.

We strive to keep our store policies fair, clear, and transparent for everyone. If you need any assistance, please don’t hesitate to reach out to us.